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What code do I use to log in to Learnosity Console?

I have multiple Learnosity accounts with different username/passwords and my authentication code is not working.

My six-digit authentication code from the authenticator app is not working.

Issues with the authentication code and Learnosity two-factor authentication

I cannot scan the QR code because I am using my mobile device.

I don’t know how to add a site to my existing authenticator app.

I don’t know what an authenticator app is.

Issues setting up or using an authenticator app with Learnosity two-factor authentication

I didn't receive a verification code via text message.

Issues with phone verification and Learnosity two-factor authentication

I have to log in with two-factor authentication every time I go to the Author Site.

I received an error saying ‘Your username/email is not a valid email address.

I’ve lost my mobile device or it was stolen.

I have forgotten my mobile device at home or do not have it with me.

General Learnosity two-factor authentication login issues

I just logged in to Console site, but now my authentication code isn't working for Author site.

I just logged in to Author site, but now my authentication code isn't working for Console site.

Do I have to register for two-factor authentication twice?.

What code do I use to log in to Learnosity Console?.

Learnosity Console login issues with two-factor authentication This page provides a list of common problems encountered when logging in to Learnosity with two-factor authentication, and what you can do to solve them.įind your answers to frequently asked questions below: Your organization turned this on because it's more secure than just your password. This means logging in requires a combination of your email, your password, and an authentication code from your mobile device. If you are a Learnosity customer and you reached this page by clicking a link while signing in to Learnosity, it means your organization has turned on two-factor authentication. This page contains specific instructions for Learnosity users, who have two-factor authentication set up for education content authoring and administration.